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after sales - a warm glow of satisfaction

We're as dedicated to our after sales service and technical back up as we are to developing durable and reliable products. Once you have bought a Glow-worm boiler you will be in safe hands for the duration of its life.

over the phone...

Our team of fully trained experts is here 7 days a week, 364 days a year. Talk to them about

  • technical information and fault solving over the phone or in your home...

a visit to your home...

All Glow-worm service engineers are Corgi registered and fully trained on all Glow-worm models past and present.

  • 200 engineers based all over the UK,
  • each carries over 1,500 different spare parts in their van
  • they are proud of their 97% first time fix rate

Need help choosing your boiler?

Use the boiler calculator